
Your tradeshow booth team is the critical link to maximizing your event success. According to
Trade-Show-Advisor.com, how you select, train and schedule your staff will determine whether you achieve your exhibiting goals or return home with mediocre outcomes from your time and resources.
Booth Staff Selection:
Display booth representatives carry the responsibility for greeting and pre-qualifying your exhibit visitors, establishing relationships that convert prospects into leads and then into buyers -- and personify your product’s quality and image.
Therefore, always staff your tradeshow booth with the best and the brightest from your company. Your team should be comprised of top employees who deeply believe in your product, have superior customer service skills, evoke professionalism, and fully understand your objectives.
Training:
Set aside some specific training time in the weeks leading up to the show. Begin training by sharing what will be expected of tradeshow personnel and the specific outcomes you want to achieve from event participation.
Ensure your tradeshow booth team has in-depth knowledge of your product or service by reviewing product/service data, customer feedback surveys, advertising materials, and market trend information.
Develop a thirty-second script or “elevator speech” that describes your product features and benefits. Then have everyone rehearse it so all team members can consistently, effectively and effortlessly talk about your product, explain how it helps and serves users, and discuss why it is the best solution on the market today.
Before departing for the show, review details including how to dress, when to arrive, booth scheduling, and trade show etiquette (i.e. no eating, drinking, phone calls, sitting, etc. while working in the booth).
Booth Staff Scheduling:
Identifying staffing needs correlates to the size of your display area, relevancy of the audience attending, and type of event in which you are participating. For a trade show staffing formula to help determine the number of representatives you need for effective booth scheduling, review this
Trade Show Staffing Formula.